In the deaf community you will find out there are many conversations going on that are surrounding the times and places that video remote interpreting may not be the best option for a deaf consumer to communicate to others. However, it is not very often that you will enter a conversation that described the times that VRI really is a great solution for the scenario. This is because many companies find out about the savings they can receive by using such services, they only want to use this service for all their needs moving forward. This is not a good thing and there are many times where video solutions just don't fit the need.
When Not To Use VRI Sign Language Interpreting Services
Court Hearings
Concerts
Stage Performances
When Tactile Interpreting Is Needed
Large Meeting Where The Interpreter Cannot See/Hear All Parties
Constant Coverage In Critical Hospital Situations
Perfect Uses For VRI ASL Services
When You Need An Interpreter Instantly
When It Is Just For A Casual Conversation
When There Is No Room For Another Person
Hospital Emergencies, If No Live Interpreter Is Available
Educational Settings
There are quite a few variables, when it comes to deciding weather a situation calls for an in person interpreter or if a video remote session will be a good line of communication for a deaf individual. Working with the deaf consumer and trying to understand their needs is the best way to make sure that the services provided are both acceptable and working well to bridge the gap in communication. VRI really can be a huge value and offer a great solution in many cases, but it is still important to understand that not a great solution in every situation.